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Frequently Asked Questions

If you have any other questions, please contact our Box Office.

General Information

Where can I sign up for the Arch Performances email list?

Join our mailing list to Stay up to date with the latest performances, news, and more!

Where are the closest bathrooms to the theater?

We have bathrooms located on each floor of the Berrie Center, about 100 feet from the doors to the theater on both the orchestra and mezzanine level.

How can I make a donation to Arch Performances?

Our donors or our Arts Campions help us tremendously! Find out more on how to be an Arts Champion.

Do you have a lost & found?

If we find small items left behind in the theater (clothing, umbrellas, etc.) after a performance, we hold them at our Box Office. If we find items such as cell phones, wallets, keys, etc. we take them to the campus Public Safety office right away.

How can I view the show's program

Each show’s programs will be emailed the day prior to the performance to all ticket holders. Each show will have QR codes in the lobby to view the program. In an effort to conserve resources, we longer print hard copies.

Theater Policies

What is the Arts Event Code of Conduct, and what is expected of audience members?

Arts Event Code of Conduct

By attending an arts event on campus, you agree to help us create a welcoming, respectful, and enjoyable experience for everyone. We ask all patrons, artists, staff, volunteers, and students to treat one another with courtesy and respect.

Please help us by:

  • Silencing your cell phone before the performance and avoiding texting, scrolling, or phone calls during the show.
  • Remaining seated during the performance.聽 If you need to leave or return to your seat, please do so during an appropriate break, as frequent movement can be distracting to performers and fellow audience members.
  • Refraining from disruptive behavior, including loud conversations, shouting (unless encouraged by the artist), or anything that may distract performers or fellow audience members.
  • Following the directions of our staff and observing all venue policies.
  • Refraining from bringing food or beverages into the theater. Exceptions may be made per performance. Bottled water is always permitted in the theater, regardless of the performance.聽
  • Leaving pets at home. ADA compliant service animals are welcome. Emotional support animals are not recognized as service animals under the ADA and are not permitted in the theater.
  • If you have an immediate concern during the performance, please notify a member of our Front-of-House staff, who will address the situation as quickly as possible. If you have feedback or concerns before or after the performance, please contact our Box Office at tickets@ramapo.edu or 201-684-7844.

Harassment, abusive behavior, or discrimination toward patrons, artists, staff, volunteers, or students will not be tolerated.

Thank you for helping us create a positive experience for everyone. Guests who do not follow this Code of Conduct or venue policies may be asked to leave the theater without a refund.

What time should I arrive for a performance?

Door open approximately 30 minutes prior to all performances.

Are food and beverages allowed in the theater?

It is dependent on the performance and will be communicated ahead of time. Bottled water is always allowed inside our theaters.

What is the protocol for late seating?

It is dependent on the performance and will be communicated via email before the performance.

Can I leave and re-enter the theater during a performance?

Yes but re-entrance is at the discretion of our Front of House staff. You may be asked to wait for a pause to re-enter to minmize disruption.

Are dogs and other animals allowed?

Only ADA compliant service animals are allowed in our theaters. Emotional support animals are not ADA compliant.

What is your photography and recording policy?

It is dependent on the performance and will be communicated via email before the performance.

Tickets and Box Office

When is the Box Office open?

The Box Office is open from late August to early May. Our hours are Monday-Friday from 12pm to 3pm. We also open one hour prior to all performances.

How do I contact the Box Office?

Please visit our Box Office Information page.

What types of discounts do you offer?

We offer discounts for the following groups:

69色情视频 Students

69色情视频 Staff and Faculty

69色情视频 Retirees

To purchase a discounted ticket, you must come to the Box Office with your 69色情视频 ID or use an online code that our Box Office provides you (faculty, staff and retirees only).

What is your refund and ticket exchange policy?

Like most theaters, all ticket sales are final, no refunds or exchanges.

What is your inclement weather plan?

In the event of weather that would impact a performance, ticket holders will be communicated to in a timely manner. A refund or exchange will be issued at that time. We will make every effort to reschedule the performance.

Are there age restrictions for performances?

If there are age restrictions (example: 18+), that will be present on the event listing on our performance schedule.

I have a small child鈥攁t what age is a ticket required?

Everyone entering the theater must have a ticket, including infants and toddlers.

What happens if I lose or misplace my tickets?

Do not panic! We are happy to help and can look up your order at the Box Office and resend the tickets or print them and hold them at will-call.

Accessibility

What accommodations are available?

At The Berrie Center for the Arts, we are committed to providing all of our valued patrons with access to our facility. Our building is fully equipped and accessible with:

  • Designated, integrated, accessible seating for patrons who use wheelchairs, and their companions is available at all performances and events.
  • The Berrie Center offers barrier-free access with on-grade entrances, elevators, railings, wide doorways, accessible restrooms, and designated parking spaces.
  • Wireless infrared receivers are available for patron use upon request.
  • Large print programs are available at every performance with 48-hour notice.
  • Other special requests will be accommodated whenever possible.
How to I purchase tickets in an accessible seating section?

In the Sharp Theater, we have removable seats in the last two rows of the theater, allowing for flexibility. Those seats are not available to purchase online. To purchase those seats, please contact our Box Office for assistance. In the Adler Theater, the seating is general admission and we always ensure we have accessible seating. Please let us know what accommodations you need and we are happy to assist.

How do I file a complaint about an incident of discrimination?

To file a complaint at the College about an incident of discrimination, please complete the聽form and submit the form via email or in person to:

Katherine McGee
Director of Title IX and Institutional Compliance
E-mail: kmcgee@ramapo.edu
Phone: (201) 684-7220
Office: D-104 A

 

White wheelchair symbol on a blue background, indicating accessibility for people with disabilities.

Illustration of a folded map with green areas, blue water features, orange route lines, and a large red location pin marking a specific spot.Campus Map/Parking

Guest parking for all visitors is located in Lot C on weekdays, Lot A on weekends.

If entering campus on Magnolia Rd., turn right at the first stop sign and follow Cherry Lane to Redbud Lane (in front of the Berrie Center) and turn right. At the end of the drive, turn right and park in Lot C.

If entering campus on 69色情视频 Dr., turn left onto Tupelo Rd. Continue straight at the stop sign onto Rhodora Rd.聽 At the stop sign, turn right onto Cherry Lane to Redbud Lane (in front of the Berrie Center) and turn right. At the end of the drive, turn right and park in Lot C.

Ramapo

A simple illustration of a gray fork and spoon crossed over each other on a white background.Dining

Please note: there are vending machines in the Berrie Center. Below are dining options in the area.

Ramapo

Driving Directions Simple black and white outline of a car centered on a teal green circular background.

 

Please click below to map directions from your location or check paths to our campus from all major roads.

Click Here聽